You get 30 days from order delivery to make sure it’s the perfect match. Feel free to load it up and try it on. Just make sure it stays good‑as‑new:

• No noticeable wear and tear
• All parts, zippers, and accessories, intact
• Original packaging - please include if available
• Accompanied by a receipt or proof of purchase

Note: Returns sent without prior authorization will not be accepted.

For any return-related questions, you’re always welcome to contact us.

To initiate a return, please email us at support@travelinspira.com.

• If the return is caused by the consumer, consumer should be responsible for the shipping fee. The specific fee should be based on the express company you choose.

• If due to our reasons, the goods received are damaged or not correct, the consumer is not required to bear the shipping fee for this reason.

Once your return is received and inspected, we will email you a notification of receipt. We will also notify you of the approval or rejection of your refund. If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.

Please note:

• It may take additional time for your bank or credit card company to process and post the refund.
• If more than 30 business days have passed since your return was approved, please contact us at support@travelinspira.com.

If you feel like the product you ordered is not right for you, our Customer Support team are available to help you find the right product. Feel free to contact us at any time for advice on what product would best suit your lifestyle and needs.

Please contact us at support@travelinspira.com.

Please note: Once we have received your return item(s) in our warehouse, your exchange product will be processed and sent out to you.

Items that are not eligible for a return include:

• A replacement product
• Free gifts
• Items outside the return period (more than 30 days from order delivery)
• Products purchased from third-party platforms (such as Amazon, eBay, Walmart, etc.)
• Customized products

Wondering whether you should file a warranty claim or just request a return? Here’s a simple breakdown to help you out.

When to Request a Return:

• You changed your mind
• It’s not what you expected
• You haven’t used the item and it’s still in new condition
• You're still within 30 days of your purchase

When to Submit a Warranty Claim:

• Your product arrived damaged or faulty
• Something isn’t working as expected (e.g., The device fails and cannot be used normally, cannot be turned on, cannot be charged.)
• You're still within the 2-year warranty period

Still not sure?

Just send us a message and our team will be able to help you out.